Case Management has two essential and often conflicting purposes, improving the quality of care and controlling the costs of such care. While the focus of case management is linking a client to needed services, other elements involve advocacy and social action.
Case Management: Integrating Individual and Community Service: 2nd Edition, Jack Rothman and Jon Simon Sager. Needham Heights, MA: Allyn & Bacon, 1998 ISBN: 0-205-26568-56
Case Management: An Introduction to Concepts and Skills: 2nd Edition, Arthur J. Frankel and Sheldom R. Gellman. Chicago , IL: Lyceum Books, Inc. 2004