This is a basic course that is designed to introduce you to the essential concepts of health care utilization management, health care risk management, and to some of the organizational concepts and dynamics related to this area.
This course is designed for health professionals (RNs, Social Service Staff, etc.) who are seeking additional background to aid in their transition from a clinical to a case managerial/risk management role.
Case Management, A Practical Guide to Success in Managed Care. Suzanne K. Powell. ISBN: 0-7817-1883-x. 2000, Lippincott Williams and Wilkins Publishers.
Risk Management in Healthcare Institutions, A Strategic Approach. Florence Kavaler, Allen Spiegel, ISBN: 0-7637-0257-9, Jones and Barlett Publishers