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CSM 500: The Case Management Process


A graduate level course designed to acquaint the student with the fundamentals of the case management process. I am pleased to instruct you in this foundational course for the remainder of your studies.

The course assignments will prepare you to work in the case management specialty by enhancing your understanding of case management structures and processes. Course work will focus on case management models, organizational structure, program development, utilization management, quality improvement, legal and ethical considerations as well as case management tools necessary to practice at the mid-management level.

Textbook:(2011), ISBN-13:978-0-13-612162-6; ISBN-10:0-13-612162-4. Pearson Education, Inc., Publisher.